Cable TV Jobs
Customer Service
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Cable Services, a locally owned technology company involved in High Speed Internet, Cable Television, Digital Music, Digital TV, Fiber, Advertising, Digital Phone, and Broadcast Television services has a job opening at the CSi Technology Center at Historic Franklin in downtown Jamestown. Join our growing technology team! If you have submitted an application more than 6 months ago, please take this opportunity to update your application and resubmit for current consideration.
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Cable TV Customer Service Representative-Full Time
Job Description:
Cable Services has an opening for an individual with strong customer service skills and office experience to work in a growing technology business.
Duties:
· Sort, open & assist in processing mail
· assist with payment entry into computer
· answer phones and route calls
· receive payments from cable & Internet customers
· assist customers with billing, TV or Internet questions
· schedule of installation and service work in Windows based software
· answer or forward email questions
· demonstrate TV, Phone, and Internet services
· daily interaction with Computer division
· This is not an entry level position
Needed Qualifications:
HS graduate and some college/business school training
2 years previous office or customer service experience -
Good accounting skills - will work with electronic billing, ACH, CC
Strong computer experience and able to use email and Internet
Office equipment experience, fax, copiers, word processing
10 digit keypad entry, speed test available at CSI
Fast learner. Able to handle a variety of tasks
Good communication and clerical skills. Pleasant phone voice
Enjoy customer interaction, on phone and in-person
Reside in CSI Jamestown cable service area
Office building is smoke-free
Wage $10 to $13/hr depending on qualifications. Work hours 8 am to 5 pm M-F. Other benefits available after 90 days (single health/dental insurance, Cable TV/Internet, and more)
Submit employer job application and resume to ND Job Service or
attn: Ralph Benson, Cable Services, PO Box 608, Jamestown ND 58402
Job Online at JamestownUSA.com
Rolling Interviews based on qualifications in application. Desired start as soon as available.
Click here for the standard application form.
To read about computer tech jobs click here
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